Redecor FAQs

  • What are Coins and how do I earn them?

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    Coins are another essential currency for every talented Redecorator. With Coins, you can purchase "Item uses" in Desings, which enables you to create remarkable Designs.

    There are many exciting ways to earn Coins. You get Coins as a reward after your Designs go through voting. Another way is to vote on other Redecorators' Designs. There's also an amazing store bonus of Coins for you to claim every 6 hours! Coins are also available for purchase in the Redecor Store. And did you know that with the Season Pass, you get a lot more Coin rewards on top of that!?

    What are Tokens and how do I earn them?

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    Tokens are the valuable currency used to unlock new items. Tokens can either be purchased from the store or collected by completing challenges. The number of Tokens earned from challenges is determined by your rating in the voting. You will get a rounded number of Tokens based on your score. For example, if you received a score of 4.75, you will get 4 Stars as a reward. Start creating inspiring designs to earn lots of Tokens 🤩

    What are XP and how do I earn them?

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    XP stands for "experience points." By collecting XPs, you can level up in the Season Pass and collect more and more rewards. Submit Designs and Design Duels to get XPs and progress through the Season Pass!

    How do I unlock new Items?

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    You can unlock new Items by completing Designs and climbing up Season levels. You can also unlock new Items by purchasing Decor Boxes with Tokens. Also, don't forget to check out the Redecor Store. There are tons of special offers on boxes available every day!

    Pro tip: get to higher and higher levels in your Designer Status to get even more beautiful and intricate items to unlock! 🤩

    How do I unlock Items from a specific collection?

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    1. Enter a Design.
    2. Select a hotspot in the room you wish to decorate.
    3. Scroll through the Collections & Items and find a beautiful Collection or Item you wish to unlock.
    4. Tap "Unlock" on the thumbnail of the particular Item you'd like to unlock.
    5. If you love a Collection but would prefer 3 surprise items from it, choose the “Unlock More” button in the right corner of the Collection. Three random Items will be unlocked from that specific Collection.
    6. Have fun designing with your gorgeous new Items!

    What are Limited Edition items and how do I get them?

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    Introducing Redecor's Limited Edition Items - a curated selection of unique and exclusive items that you won't find anywhere else! Whether it's a limited-time offer in our store, a special reward, or a one-of-a-kind box, these items are sure to add a touch of luxury to your designs!

    Our Limited Edition features items that are carefully crafted and designed to be both functional and stylish. Each item is created with the utmost attention to detail and quality.

    Limited Edition items are not available through the Editor, My Collections, or regular item boxes, making them truly one-of-a-kind.

    The offer is for a limited time, and these items will not be able to be purchased again. You get one use and can repurchase the uses the same way as you do with finishing touches items.

    As a cherry on top, you won't ever lose access to the Limited Edition items once you've got them. They will always be available for you to repurchase, and you can buy uses no matter your Designer Status!

    The offer is for a limited time and these items will not be able to be purchased again. You get one use and can repurchase the uses the same way as you do with finishing touches items.

    The limited item uses will always be available for you to repurchase, and you can buy uses no matter what your Designer Status is!

    How many times can I use the item I purchased?

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    Once you unlock an item, you need to purchase "item uses", also called "uses." You can use each purchased item five (5) times until you should purchase more. When it comes to the bigger decoration objects such as Floor & Table Decorations and Ambient Lights, you can use each purchased item once (1). The number in the left corner of the item icon displays how many uses you still have. You can always purchase more uses for an unlocked item, as well.

    New Arrivals

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    What are the “New Arrivals” Items?
    New Arrival Items are Items from new Collections, tagged with a special badge and are available for all Designer Status ranks for a limited time. After the time wears off, they will “lose” their badge and will only be available for certain Designer Status ranks. If your Status isn’t high enough, you can’t reach them at this point. If you unlock a New Arrivals Item while it still has its badge, it will be yours forever just like any other Item you have purchased previously in the app.

    If I unlocked a New Arrivals Item, will it be gone from my inventory once it’s no longer a New Arrivals?
    Once you unlock a New Arrivals Item, it’s yours forever - no matter what your Designer Status is at the moment or will be in the future.

    Where can I see the New Arrivals badge?
    The badge will appear on the corner of the Item, inside the Editor and on My Collections page.

    How long will an Item be tagged as a New Arrival?
    The amount of time an Item will be tagged as a New Arrival changes from Collection to Collection - which is why if you like something, you should get it before it’s too late!

    Can I play Redecor on my laptop/PC?

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    We have remarkable news! 🤩 It's time for the big screen! If you want to experience Redecor on more than on a smartphone or tablet, check out our freshest addition- Redecor the PC Version: https://redecor.com/game/

    How do I change the language in the game?

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    Right now, there isn't an option to change the language within the game itself. However, we are aware of the Redecorators' wish to be able to change the language in the game, and we are hoping to make this a reality in the future.